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Privacy Policy

White House Sound Limited
Registered Office: Apex House, Unit 7 Park Lane, Park Lane Business Centre, Nottingham, Nottinghamshire, England, NG6 0DW
Email: info@whitehousesound.co.uk

Last updated: 27.02.26

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1. Introduction

White House Sound Limited (“we”, “our”, “us”) is committed to protecting and respecting your privacy.

This Privacy Policy explains how we collect, use and protect personal data when you visit our website, contact us or use our services.

We process personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

White House Sound Limited is the data controller responsible for your personal data.

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2. The Information We Collect

We may collect and process the following types of personal data:

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Information you provide to us

  • Name

  • Company name

  • Email address

  • Telephone number

  • Job title

  • Any information included in messages submitted through contact forms

  • Information provided during project discussions or service enquiries

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Information collected automatically

When you visit our website, we may automatically collect:

  • IP address

  • Browser type and version

  • Device information

  • Pages visited and time spent on the site

  • Referral source

This data is collected through cookies and analytics tools (where enabled).

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3. How We Use Your Information

We use your personal data to:

  • Respond to enquiries

  • Provide quotations and information about our services

  • Deliver contracted services

  • Communicate about ongoing projects

  • Improve our website and services

  • Comply with legal and regulatory obligations

We will only use your personal data where we have a lawful basis to do so.

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4. Lawful Bases for Processing

Under UK GDPR, we rely on the following lawful bases:

  • Contract – Where processing is necessary to perform a contract with you or take steps before entering into a contract

  • Legitimate interests – To operate, improve and grow our business, provided your rights do not override these interests

  • Legal obligation – Where we are required to comply with legal or regulatory requirements

  • Consent – Where you have explicitly agreed to receive marketing communications

You may withdraw consent at any time.

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5. Marketing Communications

We may contact you with relevant information about our services where:

  • You have requested information from us

  • You are an existing client

  • You have opted in to receive communications

You can opt out of marketing communications at any time by contacting us at info@whitehousesound.co.uk.

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6. Sharing Your Information

We do not sell your personal data.

We may share your information with trusted third parties where necessary to operate our business, including:

  • Website hosting providers

  • IT and email service providers

  • Cloud storage providers

  • Professional advisers (accountants, legal advisers)

All third parties are required to respect the security of your personal data and process it lawfully.

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7. International Transfers

Where we use service providers based outside the UK, we ensure appropriate safeguards are in place to protect your personal data in accordance with UK GDPR requirements.

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8. Data Security

We implement appropriate technical and organisational measures to protect your personal data from:

  • Unauthorised access

  • Loss

  • Misuse

  • Alteration

  • Disclosure

Access to personal data is limited to those who have a legitimate business need.

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9. Data Retention

We retain personal data only for as long as necessary to:

  • Fulfil the purpose for which it was collected

  • Meet contractual obligations

  • Comply with legal requirements

When data is no longer required, it is securely deleted or anonymised.

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10. Your Rights

Under UK data protection law, you have the right to:

  • Access your personal data

  • Request correction of inaccurate data

  • Request erasure of your data

  • Object to processing

  • Request restriction of processing

  • Request transfer of your data (data portability)

  • Withdraw consent (where processing is based on consent)

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To exercise your rights, contact:
info@whitehousesound.co.uk

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11. Cookies

Our website may use cookies to:

  • Ensure the website functions properly

  • Analyse site traffic

  • Improve user experience

You can control cookie settings through your browser. A separate Cookie Policy may provide more detail where applicable.

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12. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.

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13. Complaints

If you have concerns about how we handle your personal data, please contact us in the first instance at:

info@whitehousesound.co.uk

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO):

https://www.ico.org.uk

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14. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

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