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Terms and Conditions

White House Sound Limited
Registered Office: Apex House, Unit 7 Park Lane, Park Lane Business Centre, Nottingham, Nottinghamshire, England, NG6 0DW
Email: info@whitehousesound.co.uk

Last updated: 27.02.26

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1. Introduction

These Terms and Conditions (“Terms”) govern the provision of services by White House Sound Limited (“we”, “our”, “us”) to clients (“you”, “your”).

By engaging our services, requesting a quotation or entering into a written agreement with us, you agree to be bound by these Terms.

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2. Our Services

White House Sound Limited provides professional audio production services including but not limited to:

  • Audiobook recording

  • Editing and proofing

  • Post-production

  • Mastering

  • Audio engineering

  • Studio hire

  • Associated production services

The specific services to be provided will be agreed in writing via quotation, proposal or contract.

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3. Quotations and Booking
3.1 Quotations

All quotations are valid for 30 days unless otherwise stated.

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3.2 Acceptance

A booking is confirmed once:

  • You provide written acceptance of the quotation, and

  • Any required deposit has been received

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3.3 Changes to Scope

Any changes to the agreed scope of work may result in additional charges. We will notify you in advance where possible.

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4. Fees and Payment
4.1 Fees

Fees will be set out in the agreed quotation or contract.

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4.2 Payment Terms

Unless otherwise agreed in writing:

  • Invoices are payable within 30 days of issue

  • We reserve the right to charge interest on late payments in accordance with the Late Payment of Commercial Debts (Interest) Act 1998

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4.3 Deposits

We may require a deposit prior to commencing work.

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5. Client Responsibilities

You agree to:

  • Provide accurate and complete information necessary for the project

  • Ensure you have the rights and permissions for all materials supplied

  • Provide scripts, text and approvals in a timely manner

  • Review and approve work within agreed timeframes

Delays in providing required materials or approvals may affect delivery schedules and may result in additional charges.

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6. Intellectual Property
6.1 Client Materials

You retain ownership of all materials supplied to us.

You warrant that you have the necessary rights and permissions to use and provide such materials.

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6.2 Production Files

Unless otherwise agreed in writing:

  • Final mastered audio files are licensed to you for the agreed purpose upon full payment

  • Session files, raw recordings and production assets remain the property of White House Sound Limited

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6.3 Portfolio Use

We reserve the right to reference completed projects in our portfolio and marketing materials unless otherwise agreed in writing.

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7. Revisions and Corrections

The quotation will specify what level of revisions is included.

Additional revisions beyond the agreed scope may incur additional fees.

Errors resulting from client-supplied materials will be chargeable if rework is required.

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8. Delivery

We will use reasonable endeavours to meet agreed deadlines.

However, delivery times are estimates and are not legally binding unless explicitly stated in writing.

We are not liable for delays caused by:

  • Late client approvals

  • Third-party suppliers

  • Technical failures outside our reasonable control

  • Force majeure events

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9. Cancellation and Postponement
9.1 Cancellation by Client

If you cancel a confirmed booking:

  • Deposits may be non-refundable

  • Work completed up to the cancellation date will be chargeable

  • Studio time cancelled within 48 hours may be charged in full

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9.2 Cancellation by Us

We reserve the right to cancel or reschedule services due to unforeseen circumstances. In such cases, liability will be limited to a refund of fees paid for undelivered services.

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10. Limitation of Liability

Nothing in these Terms limits liability for:

  • Death or personal injury caused by negligence

  • Fraud or fraudulent misrepresentation

  • Any liability which cannot be excluded by law

Subject to the above:

  • Our total liability shall not exceed the total fees paid for the specific project

  • We are not liable for indirect or consequential losses, including loss of profit, revenue or reputation

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11. Confidentiality

Both parties agree to treat confidential information as confidential and not disclose it to third parties unless required by law.

This obligation survives termination of the agreement.

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12. Data Protection

We process personal data in accordance with UK GDPR and our Privacy Policy.

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13. Force Majeure

We shall not be liable for failure or delay caused by circumstances beyond our reasonable control, including but not limited to:

  • Natural disasters

  • Power failures

  • Internet outages

  • Industrial disputes

  • Government restrictions

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14. Termination

Either party may terminate the agreement in writing if:

  • The other party commits a material breach and fails to remedy it within 14 days

  • The other party becomes insolvent

Termination does not affect accrued rights or outstanding payments.

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15. Governing Law

These Terms are governed by and construed in accordance with the laws of England and Wales.

Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

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